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The statistics show that the majority of people still prefer a phone call over all the other means of communication. This is why it might be crucial for your business and job to be successful at handling phone calls. In this article we will try to cover some simple call handling procedures that will help you create a positive environment. Answer your phone quickly. The client calling might feel you have an unprofessional approach if your phone
Even though sending an email is a pretty easy and simple task from a technical point of view, we should still pay attention to what and how we send it, especially in business/work correspondence. Generally, we all want our email messages to be taken seriously, but sometimes we don’t pay too much attention to the format and the email etiquette rules. Here are some email writing guidelines that will make your business email look professional.
What started as a sporadic trend of large corporate giants moving their production to countries with cheaper labor force has become a tendency of even the smallest companies and startups in the last decade or two. The advancement of technology, and especially the internet, made this process possible for companies of all sizes and resources. The problem is no longer where to find outsourcers because they can be hired from any part of the globe wi
Forget about governments and politicians. Big corporations have become an unavoidable political, economical and cultural force in today's globalized world. We have brushed some similar topics in our previous articles The Benefits of Globalization to Your Business and
Sometimes people with a diplomatic approach are considered to be pleasers and pushovers, yet that does not have to be the case. Keeping it calm in certain situations, especially in a working environment, may help avoid pointless escalation and aggravating conflict interaction either with a third party side or between two or more of your own employees or colleagues. If you are present while some emotionally-charged discussion is being led, you